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Shipping Policy

We currently ship to US addresses only using USPS Media Mail, First Class and Priority Mail. 

Media Mail and Priority Mail are offered for music media and book orders. All other merchandise is shipped via First Class or Priority Mail. Orders for combined music/books and other merchandise does not qualify for Media Mail so is shipped either First Class or Priority Mail. 

 

Customers are responsible for return shipping cost and are requested to use original packing materials when possible. 

 

We make every effort to keep our inventory accurate.  However with 1000's of titles, we might have an issue being able to fill an order on occasion - especially for vintage one-of-a-kind albums.  We will contact the customer in the event this happens and will refund payment + shipping costs for the unavailable item. If the item is available from our supplier, we will order a copy and let the customer know when we will have it available. If the availability is over 14 days from original order date, we will refund that portion of the order - unless the customer prefers to wait. 

 

We will fill partial orders and ship in-stock items immediately.  We will then ship back-ordered items as soon as they are available.  Special shipping considerations will be made on back-ordered items to take care of our customers.

 

Thanks for shopping at Record Town!  We truly value our customers!